Service
and Sales
With customer-specific solutions and a wide range of services, BECKER increases the efficiency of plants, ensures high availability and reduces maintenance costs. Benefit from a professional inspection of your equipment and installations by BECKER service technicians. Technical advice and on-site inspections reduce the risk of unexpected production downtime. This saves time and money.
A wealth of experience in the vacuum industry
Sales
The Becker UK Internal Team and External Sales Engineers share a wealth of experience, having gained many years of valuable experience in the vacuum industry.
We are proud to have specialists in many fields of vacuum. From electronic, to pump speed, control and air output; to be able to assist with calculations of flow and pressure at the point of use.
Drawing on our familiarity with vacuum and compressed air, we can help you solve even the most abstract application promptly - either over the phone, an online appointment, or in person.
Unusual applications aren’t unusual for us.
Our Field Engineers can visit your site and offer a consultation to evaluate your requirements for everything - from small modular pumps, to full industrial systems with external housing.
In addition, for true peace of mind, we can provide a free-of-charge Becker pump for test and evaluation purposes.
With Becker as your partner, customer satisfaction is never far away.
Make it Premium. Ask for Becker.
Service
Highly trained technically and incredibly motivated to offer a customer-centric approach, Becker Service Technicians are all factory-trained at our manufacturing plant in Wuppertal, Germany.
Our Service Team will liaise with customers directly to ensure the best service and trained engineers for specific applications, and industries. Often performing complicated troubleshooting on-site, our team will ensure that our engineers are prepared with the correct Becker Genuine Spares, equipment and tools for the requirement.
The Becker Promise - If we can’t repair your pump when we visit a site, we can offer a loan pump to ensure that your machine is still able to keep running, alleviating prolonged downtime.
We aim to turn a pump repair quotation around in 24 hours, you then get the pump returned as new, including the Becker no-quibble 6-month repair guarantee.
We offer a service exchange for customers who need something a little different. We collect your old pump and with a discount off our new machinery pricing, you get a brand-new pump.
Parts & Aftersales
We operate a busy spare parts department from our UK headquarters in Hull, distributing spare parts all across the country daily.
All Becker spares are genuine parts that are distributed from our manufacturing plant in Wuppertal, Germany, ensuring the highest level of quality is maintained. Grey market, pattern parts can seriously damage the health of your pump, so we always reiterate the importance of investing in quality spares for your machinery.
In addition, we are proud to offer our customers...
- Truly competitive pricing
- Same-day or next-day supply of Becker Genuine Spare Parts
- Free-of-charge training, informative data sheets and webinars
Ultimately we have all the technical information you will need to assist in the correct rebuilding and assembly of your pump.
Quality & Environment
We are proud holders of ISO:9001 Quality Management System and have been awarded our ISO:14001 environmental certification.
So, although our corporate colour may be blue when we consider the environment and safeguarding the future of the planet, we’re one of the greenest companies around.
Becker's catalogue of environmental solutions includes low-emission products that utilise high-efficiency motors, resulting in both energy and cost savings for our customers.
We are committed to reducing our carbon footprint and producing quality, highly-efficient products available in the marketplace today - and for the future.
Our services
VARIAIR
KombiTool
The software makes it possible to exchange data between a computer running a Windows operating system and frequency converters approved by Becker. The communication between the computer and a frequency converter must be performed using a suitable interface converter. Feel free to send your inquiry using the inquiry form at the bottom of this page.
Once you have started the KombiTool and a data link to the connected frequency converter has been established, the user can perform the following functions.
Features
- Entire parameter sets can be exported from a connected frequency converter and saved as a file.
- Entire parameter sets can be imported from a saved file (e.g. from a hard drive or USB stick) and then transferred to a connected frequency converter for storage.
- The time between USS telegrams is shown.
- The USS address is displayed.
- The baud rate is displayed.
- With the help of the diagnosis function, various parameters (e.g. setpoints and actual values) can be read out simultaneously from a connected frequency converter.
- Selected parameters are displayed as number values and optionally as a graphic.
- Diagnosis graphics are displayed in windows.
- The current graphical window can be saved as a bitmap (*.bmp) file.
- The queried values can be recorded using a recorder function.
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